Introduction

Puerto Rico Real Estate ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

We recommend that you read this privacy policy carefully to understand our practices regarding your personal data and how we will treat it. By using our website, you acknowledge that you have read and understood this privacy policy.

1. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

1.1 Information You Provide to Us

  • Identity Data: Includes first name, last name, title.
  • Contact Data: Includes email address, telephone number, address, and location.
  • Property Interest Data: Information about your property preferences, budget, and timeline.
  • Profile Data: Includes your username and password, your interests, preferences, feedback, and survey responses.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.

1.2 Information We Automatically Collect

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Includes information about how you use our website, products, and services.

1.3 Information From Third Parties

We may receive personal data about you from various third parties such as:

  • Analytics providers such as Google
  • Advertising networks
  • Search information providers

2. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

2.1 Providing Our Services

  • To provide and maintain our website
  • To respond to your inquiries about properties
  • To process real estate transactions
  • To provide customer support
  • To send you property recommendations based on your preferences

2.2 Improving Our Services

  • To analyze website usage and trends
  • To improve our website and services
  • To develop new features and functionality

2.3 Marketing and Communication

  • To send you updates about real estate opportunities
  • To provide newsletters if you have subscribed
  • To communicate about events, promotions, and new services

We will only send you marketing communications if you have opted in to receive them. You can opt out at any time by clicking the "unsubscribe" link in any marketing email or by contacting us.

2.4 Legal Compliance

  • To comply with legal obligations
  • To protect our rights and interests
  • To prevent fraud and abuse

3. Your Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data (commonly known as a "data subject access request").
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing of your personal data.
  • Request the transfer of your personal data to you or to a third party.
  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Information" section below.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Disclosure of Your Personal Data

We may share your personal data with the following parties:

  • Service Providers: Who provide IT and system administration services, payment processing, and other business support.
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory Authorities: When required by applicable law or regulation.
  • Business Partners: Such as property developers or mortgage providers if you express interest in their services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

7. Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

7.1 What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site.

7.2 Types of Cookies We Use

  • Necessary Cookies: Required for the website to function properly. These cannot be disabled.
  • Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works.
  • Functionality Cookies: Enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and advertising more relevant to your interests.

7.3 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impact your overall user experience. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

8. International Transfers

We may transfer your personal data to countries outside of your country of residence, including to the United States. Whenever we transfer your personal data internationally, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • Transferring to countries that have been deemed to provide an adequate level of protection for personal data.
  • Using specific contracts approved for use in international data transfers.

9. Changes to the Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

You have the right to make a complaint at any time to the relevant data protection authority. However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.